info + policies
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Ceramic care
All ceramics are handmade and fired to cone 6 in an electric kiln. They are food safe + plant safe (unless otherwise stated in the product page). They are also dishwasher safe, but hand-washing will protect the surface from abrasion and ensure your pieces will last for years. My ceramics are crafted to be durable and long-lasting, and due to their handmade nature each piece is unique and possesses subtle variations in size and finish.
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Returns + exchanges
All sales are final. I do not offer returns or exchanges once orders have been received. Please review the description, measurements, and photos carefully before you purchase. If you have any additional questions about any ceramic item please reach out via email and I’ll answer them for you. If you notice any defects with your ceramics please contact me via email: natzidielly@me.com with pictures and your order number.
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Shipping
I currently offer shipping within the US only. All ceramics are packaged carefully, but if your order arrives damaged, please send me a photo along with your order number to natzidielly@me.com for a replacement. You may receive your order in recycled packaging. Custom packaging is cute, but recycling is cuter.
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Privacy Policy
This website is hosted by Squarespace. Squarespace collects personal information when you visit this website, including:
Information about your browser, network and device, web pages you visited prior to coming to this website, web pages you view while on this website, and your IP address.
Squarespace needs the data to run this website, and to protect and improve its platform and services. You can read more about how Squarespace uses your data (site usage information of end users) for its own purposes in their Privacy Policy.
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Visitor Data
When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your: billing and shipping address, email, name, & phone number. We provide this information to Squarespace, our online store hosting provider, so they can provide website services. We also provide this information to Pirate Ship so we can ship your order to you. You can read their privacy policies [here].
As you checkout, this site may auto-complete your shipping & billing address by sharing what you type with the Google Places API & returning suggestions to you to improve your checkout experience.